What you’ll do:

• Develop and implement strategies to strengthen relationships with top clients and enhance brand loyalty.

• Identify opportunities to attract high-potential clients for the boutique.

• Build strong marketing and event partnerships across the Netherlands.

• Optimize client segmentation and targeting to maximize ROI.

• Boost client loyalty, with a focus on local clientele, in collaboration with Store and Department Managers.

• Manage and oversee client experiences, including events and trunk shows.

• Train and guide the boutique team on clienteling and relationship-building practices.

• Oversee CDM reporting, offering insights and recommendations.

• Track and analyze the results and profitability of all initiatives.

• Maintain and update customer data systems.

• Ensure adherence to the House’s standards in client experiences, merchandising, and operations.

• Act as a brand ambassador at all public and store events.

• Stay updated on the global marketing calendar and competitor activity.

• Keep informed about local and international market trends.

What you’ll bring:

• At least 3 years of experience in a similar luxury brand role with strong clienteling expertise.

• Fluency in Dutch and English is required.

• Strong leadership, communication, and data analysis skills.

• Self-motivated, detail-oriented, and well-organised.

• Proficiency in Excel and PowerPoint.