What you’ll do:

• Drive sales: Optimise sales by recruiting new clients, delivering exceptional customer service, and fostering client loyalty.

• Build a client network: Be a brand ambassador, participate in local events outside the boutique, and coordinate in-store events.

• Monitor sales and inventory needs: Ensure appropriate stock levels and product assortment by closely tracking sales reports and merchandise needs.

• Oversee visual merchandising: Supervise window displays and maintain high standards of visual merchandising within the boutique.

• Team management: Ensure strong presence on the sales floor while managing and supporting the team.

• Employee development: Manage, mentor, and train the sales team, focusing on developing their skills to support growth. Develop the boutique’s managerial team.

  Boutique management:

• Performance monitoring: Drive business performance using KPIs to meet boutique targets.

• Collaboration with leadership: Work closely with the General Manager on sales strategies, client events, and team management.

• Reporting: Provide regular reports on boutique performance.

• Cross-functional coordination: Coordinate with finance, purchasing, marketing, visual merchandising, HR, and training teams to ensure the boutique's development.

• Operational oversight: Supervise all operational aspects of the boutique.
  

  What you'll bring:

• At least 7 years of experience in luxury retail and boutique management, with significant expertise in team management, stock control, merchandising, and visual merchandising.

• Ability to be a brand ambassador and provide an excellent level of customer service.

• Full understanding of boutique operations, including financial and budget management.

• Proficiency with digital tools.

• Strong initiative, commercial acumen, and a passion for the fashion industry.

• Creativity, strong interpersonal skills, and excellent organizational and follow-up abilities.

• Fluent in French and English. Knowledge of a third language is a plus.